Changing NetWare Password Prompts User for Fully Qualified User Name

ID: Q229037

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

When you log on to your Windows 2000-based computer, you may be prompted to change your Windows 2000 and NetWare Directory Services (NDS) passwords, but you may not be able to change your NDS password if you do not enter your fully qualified NDS user name. Also, if you try to change your NDS password after you have logged on to your computer, you may not be prompted to enter your fully qualified NDS user name.

CAUSE

This issue may occur when your NDS and Windows 2000 passwords are about to expire, and your Windows 2000 and NDS passwords are synchronized.

RESOLUTION

To work around this issue:

Change your Windows 2000 password, and then click Cancel when you are prompted to change your NDS password.

After you have logged on to your computer, change your NDS password to the same password as your new Windows 2000 password.

NOTE: When you change your NDS password after the you have logged on to the computer, you are not prompted to enter your fully qualified NDS user name.

STATUS

This behavior is by design.

MORE INFORMATION

Client Services for NetWare (CSNW) provides pass through user authentication to NDS. Because the CSNW tool in Control Panel is only configured during installation, users may not be familiar with their fully qualified NDS user names.

When you log on to your computer, CSNW obtains your fully qualified NDS user name from information that is stored in an encrypted file on your hard disk. This user information is then passed on to NDS. Because of this, when you change your password by pressing CTRL+ALT+DELETE, and then click Change Password, you are not prompted to enter your fully qualified NDS user name.

However, if you try to change your password at the initial logon screen, you will be prompted to enter a fully qualified NDS user name because CSNW has not obtained your NDS user information.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbnetwork kbtool kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb