Error Message: Cannot Create a Temporary Unattended Setup Answer File

ID: Q231410


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Server


SYMPTOMS

When you are using the Remote Installation service (RIS) to install clients, you may receive the following error message:

The server Servername cannot create a temporary unattended Setup Answer File. Contact your administrator.


CAUSE

This behavior can occur for any of the following reasons:

  • The Tmp folder has been deleted from the Remoteinstall folder on the volume containing your installation images.


  • Permissions for the Tmp folder are set incorrectly.



RESOLUTION

Verify the following items:

  • Check the volume that contains the installation images to ensure the Tmp folder exists. If it is missing, you can re-create the folder manually, stop and start the Binlsvc (NetPC Boot Service Manager) service, or restart the server.


  • Check the security on the Tmp folder. The default security should work, but if it has been modified, verify that the Domain Administrators group has at at least Read, Write, Read-Execute, List, and Modify permissions.


Additional query words:

Keywords : kberrmsg kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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