Encarta Virtual Globe 99 Setup Checks for NT SUR 4.0 Gold

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server
• Microsoft Internet Explorer version 4.01 Service Pack 1 for Windows NT 4.0
• Microsoft Encarta Virtual Globe 99, version 1.0

SYMPTOMS

When you are installing Microsoft Encarta Virtual Globe 99 in Windows 2000, you may receive the following message:

Internet Explorer 4.0 Setup:

You must have NT SUR 4.0 Gold (version 1381) to install.
Please click OK to cancel installation.

CAUSE

This message appears because Encarta Virtual Globe 99 is attempting to install Internet Explorer 4.01 SP1, and Internet Explorer 4.01 SP1 Setup is incorrectly detecting your Microsoft Windows NT version.

RESOLUTION

If you click OK, Setup is canceled. To continue installing Encarta Virtual Globe 99, close the error message dialog box by clicking the Close button (the "X" button) in the upper-left corner of the Internet Explorer 4.0 Setup dialog box.

The browser included with Windows 2000 does not need to be updated for Encarta Virtual Globe 99 to work correctly.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.01 Service Pack 1.

Additional query words:

Keywords : kbsetup appscomp
Version : WINDOWS:1.0,2000,4.01 Service Pack 1
Platform : WINDOWS
Issue type : kbprb