Error Message: The File Artgal50.mmc Is Corrupted Beyond Repair

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you run Microsoft PhotoDraw ClipArt Photo Gallery, you may receive the following error message:

The file Artgal50.mmc is corrupted beyond repair. You must delete or rename it.
For more information, press F1 now and read the troubleshooting topic: Artgal50.mmc is corrupt?

CAUSE

This behavior can occur if the Windows 2000 registry is not updated with the correct settings for PhotoDraw ClipArt Photo Gallery.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, change the following values in the registry. Change the data value for each value from "REG_SZ:Both" to "Both":

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{29D44CA0-DD3A-11d0-95DF-00C04FD57E8C}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{4BA2C080-68BB-11d0-95BD-00C04FD57E8C}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{4BA2C081-68BB-11d0-95BD-00C04FD57E8C}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{56EE2738-BDF7-11d1-8C28-00C04FB995C9}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{6CFFE322-6E97-11d1-8C1C-00C04FB995C9}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{711D9B80-02F2-11d1-B244-00AA00A74BFF}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{8EE20D86-6DEC-11d1-8C1C-00C04FB995C9}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{92AABF20-39C8-11d1-95F6-00C04FD57E8C}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{9B3B23C0-E236-11d0-A5C9-0080C7195D7E}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{9B3B23C1-E236-11d0-A5C9-0080C7195D7E}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{9B3B23C2-E236-11d0-A5C9-0080C7195D7E}\LocalServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{9B3B23C3-E236-11d0-A5C9-0080C7195D7E}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

HKEY_LOCAL_MACHINE\Software\CLASSES\CLSID\{CB40F470-02F1-11D1-B244-00AA00A74BFF}\InProcServer32, "ThreadingModel", "REG_SZ:Both"

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

When you start Setup for PhotoDraw from the CD-ROM, you may receive the following message:

Important

This version of Microsoft PhotoDraw 2000 requires an update to function properly with Windows 2000. Photodraw 2000 reports that the clip art is corrupted beyond repair.

Contact Microsoft Corporation regarding updates that are compatible with Windows 2000.

Additional query words:

Keywords : kbenv kberrmsg
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb