Err Msg: Add/Remove Programs Another Installation Is Already in Progress
ID: Q232571
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The information in this article applies to:
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Microsoft Windows 2000 Advanced Server
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Microsoft Windows 2000 Datacenter Server
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Microsoft Windows 2000 Professional
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Microsoft Windows 2000 Server
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Microsoft Office 2000 Premium, version 2000
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Microsoft Office 2000 Professional
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Microsoft Windows 98
SYMPTOMS
When you try to use the Add/Remove Programs tool for Office 2000 on a computer running Windows 2000, you may receive the following error message:
Add/Remove Programs
Another Installation is already in progress. Complete that installation before proceeding with this install.
CAUSE
This issue can occur if you install Office 2000 on a computer running Windows 95/98, and then upgrade to use Windows 2000.
RESOLUTION
To resolve this issue, follow these steps:
- Close the Add/Remove Programs tool and Control Panel.
- Restart Windows 2000.
- Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
- Click Microsoft Office 2000, and then click Change or Remove.
NOTE: You may need to manually delete the Office 2000 icons from the Startup group and the Programs menu.
STATUS
Microsoft has confirmed this to be a problem in Windows 2000.
Additional query words:
Keywords : kbenv kberrmsg kbsetup kbtool
Version : WINDOWS:2000; :2000
Platform : WINDOWS
Issue type : kbprb