Colored Streaks Scanning Image with USB Logitech PageScan Scanner

ID: Q233422

The information in this article applies to:

Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you scan an image using a Universal Serial Bus (USB) Logitech PageScan scanner, the scanned image may contain colored vertical streaks.

CAUSE

This behavior can occur if you scan an image after the computer resumes from Hibernate mode.

RESOLUTION

You must download the calibration for the scanner again after the computer resumes from Hibernate mode. To do this, unplug the scanner from the computer and then plug it in again.

MORE INFORMATION

This behavior occurs on IBM Netfinity 5500, Netfinity 5500-M10, Netfinity 7000-M10, Netfinity 8000, and IntelliStation Z Pro computers.

Additional query words:

Keywords : kb3rdparty kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb