GSNW and CSNW Only Support the IPX/SPX Protocol

ID: Q235225

The information in this article applies to:

Microsoft Windows NT Server versions 3.5, 3.51, 4.0
Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you try to connect to a Novell NetWare-based server, you may be unable to do so, and this may occur even if you are running the Microsoft Gateway Services for Netware (GSNW) or Client Services for Netware (CSNW) with Transmission Control Protocol/Internet Protocol (TCP/IP) installed.

CAUSE

This issue occurs because Gateway Services for Netware (GSNW) and Client Services for Netware (CSNW) only support the IPX/SPX protocol.

RESOLUTION

To resolve this issue, install the IPX/SPX protocol, or install the Novell Client32 for Windows NT.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kbnetwork kbui 3rdpartynet msnets
Version : WINDOWS:2000; winnt:3.5,3.51,4.0
Platform : WINDOWS winnt
Issue type : kbprb