Error Messages When Trying to Change User Properties

ID: Q236374

The information in this article applies to:

SYMPTOMS

When you try to change the properties of any user, you may receive the following error message:

The following error occurred while attempting to save properties for user user name:
Access is denied

If you try to add users to a group or delete users from a group, you may receive the following error message:

The following error occurred while attempting to save properties for group group name on computer computer name:
Access is denied.

Also, if you try to use the "Users and Passwords" tool in Control Panel, you may be prompted to provide Administrator credentials to continue.

This issue can occur if you log on to the computer as a guest.

To resolve this issue, log on as an administrator before trying to change user properties.

This behavior is by design.

For related information, please see the following article in the Microsoft Knowledge Base:

Q235519 Guest Account Able to View Security Information for other Users

Additional query words:

Keywords : kberrmsg kbtool kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb