Cannot Add Mouse or Keyboard in Add/Remove Hardware Wizard

ID: Q236898


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SUMMARY

When you use the Add/Remove Hardware wizard on a computer running Windows 2000, the option to add a mouse or keyboard is not available.


MORE INFORMATION

Windows 2000 detects a standard keyboard and serial or PS/2-style mouse using Ntdetect.com. Plug and Play devices such as a Universal Serial Bus (USB) keyboard or USB mouse are enumerated by the Plug and Play components in Windows 2000 and are installed automatically.

Manually adding these types of devices is not an option because these devices are installed automatically when they are working properly.

Additional query words:

Keywords : kbenv kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: December 30, 1999
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