Windows 2000 May Not Recognize Yamaha CRW4416S SCSI Drive

ID: Q237669

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

After you install Windows 2000, your Yamaha CRW4416S SCSI drive may not be visible in Device Manager or My Computer.

CAUSE

Windows 2000 may not detect or install the Yamaha CRW4416S SCSI drive because of a firmware issue with the drive.

RESOLUTION

Update the drive to firmware version 1.0g or later. The update is available at the manufacturer's Web site at:

http://www.yamahayst.com/techsup/download2.htm

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

MORE INFORMATION

For information about how to determine the firmware version, see the "Frequently Asked Questions" (FAQ) section in the Service and Support area of the Yamaha Web site:

http://www.yamaha.com/ycaservice/cpd/cdrindex.htm

Additional query words: CD CDR CD-R CDRW CD-RW

Keywords : kbhw
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb