Cannot Remove Printer Driver From Additional Drivers Area in Printer Properties

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you remotely manage alternate print drivers on a computer running Windows 2000 or Microsoft Windows NT 4.0, you may be unable to remove an alternate driver by clearing the check box for the driver from the Additional Drivers area (located on the Sharing tab of the printer's properties).

CAUSE

This behavior occurs because you can only add alternate print drivers at this location.

RESOLUTION

To remove printer drivers from a print server:

1. From the Printers folder, click File, and then click Server Properties.


NOTE: You can do this remotely from a computer running Windows 2000 or Windows NT 4.0 by clicking the Printers folder after you connect to the computer (click Start, click Run, type \\computername where computername is the name of the computer, click OK, and then double-click Printers).


2. From the Drivers tab, you can add, delete, update, or view driver properties.

Additional query words:

Keywords : kbenv
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb