Cannot Skip Autocheck at Startup with USB Keyboard

ID: Q240658

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you start your Windows 2000-based computer, you may be unable to skip the Autocheck process by pressing any key when you receive the following message

To skip disk checking, press any key within number seconds.

where number is a number that counts down from 10 to 0.

CAUSE

This issue can occur if your computer is connected to a Universal Serial Bus (USB) keyboard. Autocheck runs before USB support is enabled, between the point where the keyboard input is switched from legacy mode, to USB drivers. Note that this issue can occur even if your computer Basic Input/Output System (BIOS) is configured to provide legacy USB keyboard support. Because of this, the keyboard is not available when you try to skip the disk check.

RESOLUTION

To resolve this issue, install a regular keyboard, or permit Autocheck to proceed.

MORE INFORMATION

Autocheck runs during startup when Windows determines that there is a problem with the hard disk, or if your computer was improperly shut down. Microsoft does not recommended skipping this check, however, on computers with large hard disks, it may be necessary to postpone this check until a time when your server being down will be less inconvenient. This may be useful if you want to wait until after normal business hours to reduce the amount of time your server or computer is unavailable.

Additional query words:

Keywords : kbhw kbui
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb