SRV Records Missing After Implementing Active Directory and Domain Name System

ID: Q241505

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server

SYMPTOMS

When you implement Active Directory and Domain Name System (DNS) on a computer running Windows 2000 Advanced Server or Windows 2000 Datacenter Server, the SRV records may be missing in the DNS Management console or database.

CAUSE

This behavior occurs when the following conditions exist:

The DNS server is configured as a Dynamic Host Configuration Protocol (DHCP) client.

The DNS zone has a name other than your Active Directory domain name.

The zone is not enabled to allow dynamic updates.

RESOLUTION

To resolve this issue, verify that all of the following conditions exist:

Configure your DNS server to use a static Internet Protocol (IP) address.

Create a forward lookup zone named after your Active Directory.

Enable your domain zone to allow dynamic updates.

NOTE: If all of these conditions exist and you still do not see your SRV records, stop and start the Netlogon service. This action forces the domain controller to re-register the appropriate SRV records.

Using the netdiag /fix command on the domain controller will verify that all SRV records that are in the Netlogon.dns file are registered on the primary DNS server.

STATUS

This behavior is by design.

Additional query words:

Keywords : kbnetwork nt5prb
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb