Problem Attempting Remote Administration with Local Users and Groups Snap-in

• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Professional

SYMPTOMS

When you attempt to perform remote administration of a user account database using the Local Users and Groups snap-in, you may receive the following error message:

Access denied

CAUSE

This behavior can occur if the connection to the remote computer was initiated using an Internet Protocol (IP) address rather than a NetBIOS name.

RESOLUTION

Initiate the connection to the remote computer using an authenticated NetBIOS name connection, rather than with an IP address.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The Local Users and Groups snap-in maintains an internal and external computer name. The internal name is the target computer's NetBIOS name, and the external name is whatever name is supplied to the snap-in. The Local Users and Groups snap-in always uses the internal (NetBIOS) name to perform operations. If you are authenticated on the target computer with a non-NetBIOS name, these operations may not succeed.

NOTE: The Local Users and Groups snap-in applies to Member servers and Workgroups servers only. Domain controllers use the Active Directory Users and Computers tool instead.

Additional query words: mmc

Keywords : kbenv kberrmsg kbtool
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb