LS-120 Drive Is Not Supported During Text-Mode Portion of Setup

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

During the text-mode portion of Windows 2000 Setup, the following error message may be displayed:

An unexpected error (0) occurred at line 954 in. D:\nt\private\ntos\setup\oemdisk.c

CAUSE

This behavior can occur if you press F6 to add a SCSI driver during Setup and your computer uses an LS-120 drive as its floppy disk device, or if you do not have a floppy disk drive connected to your computer.

RESOLUTION

To resolve this issue, connect a floppy disk drive to the computer so that you can add SCSI drivers during Setup. If a floppy disk drive exists, make sure the drive and floppy controller are functioning correctly and that the floppy disk drive is attached to the floppy controller.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION

LS-120 drives are drives that are connected to a computer's IDE controller, not the floppy controller. During text-mode Setup, Windows 2000 Setup only recognizes a standard floppy disk drive as a device for loading additional drivers.

Additional query words:

Keywords : kbsetup
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb