User Is Not Alerted When Logging On with Cached Credentials

ID: Q242536

The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to log on to a domain from a Windows 2000-based workstation or member server and a domain controller (DC) cannot be located, no error message is displayed. Instead, the you are logged on to the local computer using cached credentials.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To configure Windows 2000 to display a message when a user is logged on using cached credentials, follow these steps on each computer on which you want to display a message:

  1. Start Registry Editor (Regedt32.exe).


  2. Select the following registry key:


    3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft \Windows NT\CurrentVersion\Winlogon
  3. On the Edit menu, click Add Value, and then add the following value:


    4. Value Name: ReportControllerMissing
    Data Type: REG_SZ
    Data Value: TRUE (must be all uppercase)
  4. Quit Registry Editor.


For each user for whom you want to display a message, follow these steps:
  1. Start Registry Editor (Regedt32.exe).


  2. Select the following registry key:


    3. HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
  3. On the Edit menu, click Add Value, and then add the following value:


    4. Value Name: ReportDC
    Data Type: REG_DWORD
    Data Value: 1
  4. Quit Registry Editor.



MORE INFORMATION

To verify that you are logged on to the domain:

  1. At a command prompt, type set, and then press ENTER. Look for the LOGONSERVER entry. If it is set to the name of your computer, you were logged on using cached domain credentials. When you are validated by a DC, the LOGONSERVER entry is set to the name of the DC.


  2. Check the System log. If you were logged on using cached credentials, you see the following event:


    3. Event ID 5719

    No Windows NT or Windows 2000 domain controller is available for domain domain_name the following error occurred: There are currently no logon servers available to service the logon request.
The fact that you are using cached credentials may not be apparent immediately. When you are logged on with cached credentials, you do not have access to items such as group policies, roaming profiles, home folders, or logon scripts.

Additional query words:

Keywords : kbenv
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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