Windows Hangs at "Loading Machine Info" with HighPoint UltraDMA ATA/66 Controller

ID: Q243018

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

If you start your computer using a Windows 2000 CD-ROM to install Windows and you have installed a HighPoint UltraDMA ATA/66 hard disk controller, the computer may stop responding (hang) while the following information is displayed:

Loading Machine Information.

You cannot press F6 to install a secondary controller driver.

If you upgrade from Windows NT 4.0 or Windows 95/98, you may receive the following error message:

Stop 0x0000007b INACCESSABLE_BOOT_DEVICE

CAUSE

This issue occurs because there is not a Windows 2000 compatible driver for the HighPoint UltraDMA ATA/66 hard disk controller.

RESOLUTION

To work around this problem, use one of the following methods:

Use a low-density data cable.
Disable ATA/66 support in the computer's BIOS.
Use a non-ATA/66 hard disk on the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION

The HPT/66 controller is common on ABIT motherboards such as the BE6.

Additional query words: ABIT HPT66 ultradma lock setup

Keywords : kberrmsg kbhw kbsetup diskmem winboot windrvr cddrive
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb