CD Player Volume Control Does Not Change the Volume

ID: Q243257


The information in this article applies to:
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Advanced Server


SYMPTOMS

When you change the volume for an audio CD using the volume control in the CD Player tool that is included with Windows 2000, the volume may not change.


CAUSE

This behavior can occur if you did not choose the preferred mixer device properly in CD Player. The original settings may be blank, causing the volume control to be changing the wrong setting.


RESOLUTION

In the CD Player tool, click Options, click Preferences, click the Player Options tab, click Advanced Audio, and then set the correct audio mixer and volume control.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbenv kbtool
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
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