Error Message: TCP/IP CP Reported Error 733

ID: Q244603

The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you attempt to connect to an Internet service provider (ISP) using Dial-Up Networking, you may receive the following error message:

Check networking protocol connections...

TCP/IP CP reported error 733: Your computer and the remote computer could not agree on PPP control protocols.


CAUSE

This behavior can occur if the Negotiate multi-link for single link connections option is enabled.


RESOLUTION

To resolve this issue:

  1. Click Start, point to Settings, and then click Network and Dial-up Connections.


  2. Right-click the connection you want to use to connect to the ISP, and then click Properties.


  3. Click the Networking tab.


  4. Click Settings.


  5. Click to clear the Negotiate multi-link for single link connections check box.


  6. Click OK.


  7. Click OK.



STATUS

This issue occurs because the client and server configurations are not compatible.


MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

Windows 2000 RC2

The Negotiate multi-link for single link connections option is enabled by default in Windows 2000 RC2, but the user interface for disabling this option is not present in RC2. To disable this option in RC2, you can modify the registry:
  1. Start Registry Editor (Regedt32.exe).


  2. Locate the following key in the registry:


    3. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RASMAN\PPP
  3. On the Edit menu, click Add Value, and then add the following registry value:


    4. Value Name: DontNegotiateMultilinkOnSingleLinks
    Data Type: REG_DWORD
    Value: 1
  4. Quit Registry Editor.


  5. Restart the computer.


Additional query words: multi 733 RAS

Keywords : kbenv dun
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 28, 2000
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