Printers Folder May Hang if You Type an Incorrect URL in the Add Printer Wizard and Use Basic Authentication

ID: Q244917

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you attempt to connect to an Internet print server by typing a URL in the Add Printer Wizard, if you type a URL with incorrect syntax followed by several successful connections to an Internet print server that uses Basic (clear text) authentication, the Printers folder on the server may stop responding (hang).

NOTE: An example of incorrect URL syntax is httl:// (or the use of one slash mark (/) or one "t" in the URL you typed).

RESOLUTION

To work around this issue, stop and restart the spooler.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Additional query words:

Keywords : kbprint kbtool
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug