USB Printer Does Not Resume Printing After Ejecting Laptop Computer

ID: Q244920


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SYMPTOMS

If you submit a large print job to a locally connected Universal Serial Bus (USB) printer on a laptop computer in a docking station or port replicator, and you then eject the laptop computer by clicking Eject PC on the Start menu while the print job is spooling, the print job does not resume automatically and new jobs are not printed after the laptop is removed and reinserted.


CAUSE

USB printers are "hot swappable." Because the replicator or docking station is typically part of the system bus, hot swapping in this case does not reconnect and resume printing to the printer


RESOLUTION

To resolve this issue, stop and restart the spooler, or reboot the computer.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbprint
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: December 29, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.