Print Jobs Containing Japanese Characters Cause Blue Screen Error Message

ID: Q246344

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Datacenter Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server

SYMPTOMS

When you print a document that contains Japanese characters to an HP 6p printer using HP's printer drivers, you may receive the following stop error message:

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (0xC1)

RESOLUTION

To resolve this issue, download the latest printer driver from the following HP web site:

http://www.hp.com

NOTE: You can use the HP 6p printer driver included with Windows 2000.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: bluescreen hang freeze lock blue screen

Keywords : kberrmsg kbhw kbprint ntstop
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb