Scanning Image with IBM IdeaScan Very Slow on Windows 2000 Upgrade

• Microsoft Windows 2000 Professional
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you upgrade your computer to Microsoft Windows 2000 Professional and then use an IBM IdeaScan scanner, the scanning process takes up to 8 to 10 minutes for a simple scan on basic settings. This occurs when you use the vendor software, Microsoft PhotoDraw, and Adobe PhotoShop image editing programs. However, scanning the same image on the same settings in Microsoft Windows NT Workstation 4.0 takes only two to three minutes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000 Professional.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: IBM IdeaScan Vendor

Keywords :
Version : WINDOWS:2000; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbbug