Windows 2000 Shows Nonexistent USB Device as 'Disabled'

ID: Q247023

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

After you install Microsoft Windows 2000 Professional on a Compaq Armada 7800 portable computer, you may notice a disabled universal serial bus (USB) device in Device Manager, although there are no USB devices present on the computer. When you attempt to start the USB device, an error message appears.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000 Professional.

Additional query words: pnp plug and play hardware

Keywords : hardware
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug