Infrared Device Does Not Work on Dell Latitude XPiCD with Windows 2000

ID: Q247169

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

After you install Microsoft Windows 2000 on a Dell Latitude XPiCD computer with an ESS 1887 Plug and Play (PnP) Audiodrive sound device, the infrared device on the computer does not work.

CAUSE

This behavior occurs because the Windows 2000 Setup program assigns three direct memory access (DMA) channels (00, 01, and 03) to the ESS 1887 PnP Audiodrive sound device, leaving no DMA resources available for the infrared device.

RESOLUTION

To work around this issue, use Device Manager to manually configure the ESS 1887 PnP Audiodrive sound device to use only two DMA channels. This makes one channel available to the infrared device when you restart the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: device fail resources infrared

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug