Windows 2000 Does Not Detect Boca Research 33.6 Internal FD34FSVD Modem

ID: Q247204


The information in this article applies to:
  • Microsoft Windows 2000 Advanced Server


SYMPTOMS

When you install Microsoft Windows 2000 Advanced Server on a computer that has a Boca Research 33.6 internal FD34FSVD modem, Windows 2000 does not detect the modem.


RESOLUTION

To work around this issue, manually install the modem:

  1. In Control Panel, double-click Phone And Modem Options.


  2. Click Modems, and then click Add.


  3. Click to select the Don't detect my modem; I will select it from a list check box, and then click Next.


  4. In the Manufacturers list, click Boca Research.


  5. In the Models list, click Boca 33.6 Kbps Internal FD34FSVD, and then click Next.


  6. Click the port where you want to install the modem, and then click Next.


  7. Click Finish.


The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000 Advanced Server.

Additional query words: device pnp

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: December 29, 1999
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