Windows 2000 Installs Compaq Armada 7800 56K Flex Modem as a 33K Modem

ID: Q247225

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

When you run Microsoft Windows 2000 Professional on a Compaq Armada 7800 portable computer that has an internal Compaq Series II 56K modem, Windows 2000 Plug and Play incorrectly recognizes the modem as a 33K modem, instead of a 56K modem.

CAUSE

This behavior occurs because when it detects the modem, Windows 2000 Plug and Play installs the Compaq Armada 7000 Series II driver instead of the Compaq Armada 56KB V.90 driver.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000 Professional.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: device

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug