Custom Forms Not Available Using HP DesignJet 755cm/PS Driver

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you create a custom form for the HP DesignJet 755cm/PS printer, the new form is not available on either the Form To Tray Assignment box in Device Settings or on in Printing Preferences on the General tab of the printer Properties. on the Forms tab of Print Server Properties

CAUSE

This issue can occur if the forms are supported using the printer's PostScript custom paper size feature.

NOTE: For these forms, you can still choose them as the job's paper size, but they are not available in the Form To Tray Assignment table.

RESOLUTION

To work around this issue, open Printing Preferences, click the Paper/Quality tab, and then click the input tray in Paper Source.

NOTE: This printer can support forms up to a maximum width of 36.69 inches and a maximum height of 129 inches.

MORE INFORMATION

The Form To Tray Assignment table allows you to specify which form should use which input tray. Once you have assigned a form to a specific tray, the printer will always use that tray to print the defined paper size (form).

Additional query words:

Keywords : kbprint
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb