Missing Msvcrt20.dll Message While Installing Call Manager 1.0 Profile

ID: Q247423

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

When you are installing a Microsoft Call Manager 1.0 profile on a computer running Microsoft Windows 2000, you receive an error message stating that the Msvcrt20.dll file is missing. When you click OK to close the message, the system installs the profile, but the Call Manager 1.0 icon does not appear on the desktop.

RESOLUTION

To work around this problem and make the Call Manager icon appear, press F5 to update the desktop on the screen, or reboot the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Additional query words: CM setup

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug