Hewlett Packard OfficeJet R Series CD Setup Version-Checks in Windows 2000

ID: Q247610

The information in this article applies to:

Microsoft Windows 2000 Professional

SYMPTOMS

On a Microsoft Windows 2000 Professional-based computer, when you attempt to run the Hewlett-Packard OfficeJet R Series (R40, R60, R80) CD-ROM Setup program by using the autorun feature or Setup.exe in the root directory of the CD, the program version-checks and Setup does not run.

RESOLUTION

To work around this issue, from Windows Explorer, run the setup program at the following location on the CD:

\Install\OfficeJetR\Setup.exe

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 2000 Professional.

Additional query words:

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug