Adjusting the Beginning of the Time Window When Viewing a System Monitor Log Clears the Chart Window

• Microsoft Windows 2000 Advanced Server
• Microsoft Windows 2000 Datacenter Server
• Microsoft Windows 2000 Professional
• Microsoft Windows 2000 Server

SYMPTOMS

When you adjust the time window while viewing counters from a log file recorded on a computer running Windows NT 4.0, the chart window may be cleared.

CAUSE

This issue can occur if you stop and start the counters, which creates a break in the chart.

System Monitor uses a different method for retrieving data from a Windows NT 4.0 performance log than from a Windows 2000 performance log.

RESOLUTION

To work around this issue, use Windows NT 4.0 Performance Monitor (Perfmon4.exe) included in the Windows 2000 Resource Kit.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbtool
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb