Mouse Pointer Location Undetected by RDP Client

ID: Q187178


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SUMMARY


MORE INFORMATION

This is not an accessibility feature. It is a feature added by Intellipoint Mouse support. To see the behavior, you must have Intellipoint Mouse support enabled on the Server, but not on the Client. The Terminal Server client sends keystrokes to the Server because the Client is the active application. Intellipoint intercepts the CTRL sequence and draws the rings where it thinks the cursor is located. The cursor is at the edge of the window, because that is where it is clipped to by the Server.


SYMPTOMS

When a Terminal Server client window is in focus and the user moves the mouse pointer out of the window, the client does not register that the mouse location is out of range. Instead, it behaves as though the mouse is still in the client window.


CAUSE

This behavior is by design.


RESOLUTION

To work around the problem, the user may either:

  • Install Intellipoint Mouse support on the Client, and deconfigure it from the Server.


  • -or-

  • Remove Intellipoint Mouse support from the Server.


Additional query words:

Keywords :
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: September 10, 1999
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