Winstone 97 Running on Console Freezes System
ID: Q192234
|
The information in this article applies to:
-
Microsoft Windows NT Server version 4.0, Terminal Server Edition
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
With Winstone 97 running on the console, Terminal Server stops responding
and freezes the system. You may be able to press CTRL+ALT+DELETE to gain
control of the system, but the test cannot proceed.
CAUSE
This problem is caused by a Winstone 97 application incompatibility under
Terminal Server.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
If you are running Windows NT, you should also update your Emergency Repair
Disk (ERD).
To resolve the problem, add the following compatibility flags to allow
Winstone 97 to run under Terminal Server:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: mtrun
Flags = REG_DWORD 0x408
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: adhelp
Flags = REG_DWORD 0x408
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: wsbp97
Flags = REG_DWORD 0x408
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: wshe97
Flags = REG_DWORD 0x408
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: pm6
Flags = REG_DWORD 0x408
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion
\Terminal Server\Compatibility\Applications
Add Value: zdbui
Flags = REG_DWORD 0x40c
NOTE: The above registry keys are one path; they have been wrapped for
readability.
STATUS
Microsoft has confirmed this to be a problem in Terminal Server Edition,
version 4.0. We are researching this problem and will post additional
information here in the Microsoft Knowledge Base as it becomes available.
Additional query words:
terminalsrv winstone
Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb