NetShow Installation on a Terminal Server

ID: Q192235

The information in this article applies to:

Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you attempt to install NetShow On-Demand server on a Windows Terminal Server, the following error message may be displayed:

An Application Using Data Access Object or the Jet Database Engine is currently running. Setup cannot complete until this application is shut down.

CAUSE

This problem is because of the jet database engine for the MSTSC running on the Windows Terminal Server.

RESOLUTION

If you stop the service, the install completes. There are two ways to accomplish this task:

Close any client connections made to itself. Ensure there is no dialog box displayed with a prompt for a connection server.

Open Task Manager and end the Mstsc.exe process.

NOTE: This will end the locally attached session or sessions.

STATUS

Microsoft has confirmed this to be a problem in Windows Terminal Server version 4.0. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:

Keywords :
Version : WinNT:4.0
Platform : WINDOWS
Issue type : kbprb