Org Chart Fails to Open When Called from Office Application

ID: Q196747

The information in this article applies to:

Microsoft Windows NT Server version 4.0, Terminal Server Edition
Microsoft Office 97 for Windows

SYMPTOMS

When you attempt to open an Organization Chart from within Microsoft PowerPoint, Microsoft Word, or Microsoft Excel, you may receive the following error message and you will be unable to continue with the application:

Unable to load MS Organizational Chart.
Press F1 for Help.

The Terminal Server client session may become unresponsive at this point.

RESOLUTION

To resolve this issue, see the following article in the Microsoft Knowledge Base:

Q215358 GetWindowsDirectory May Return Incorrect Data

Additional query words:

Keywords :
Version : WINDOWS:97; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbprb