Terminal Server STOP 0xA When Remote Clients Log Off

ID: Q214440

The information in this article applies to:

Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

You may experience the following blue screen error message when a high number of Terminal Server clients have active sessions and a client is in the process of logging off:

STOP: 0x0000000A (00000008 0000001c 00000000 80117f9c)

NOTE: The parameters in the STOP code may be different depending on your system configuration.

CAUSE

A file system notification was being freed incorrectly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q186416 System Hang Results from Large Number of Notify Syncs

Additional query words: 4.00 wts tse

Keywords : kbbug4.00 kbfix4.00 TSESP4Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug