STOP 0x1E in Win32k.sys When Running Solomon v2.06 (Accounting)

• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

You may experience a STOP 0x1E blue screen STOP error message in Windows NT, Terminal Server Edition when you do the following in Solomon Accounting version 2.06:

1. Open two or more Windows Terminal Server Client sessions.



2. Launch client sessions for Solomon.



3. Minimize the client window, resize or maximize, or disconnect a session.

CAUSE

There is a condition where the current desktop pointer can be set to a NULL value and is then de-referenced: (pti->rpdesk == NULL).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00 wts tse stop 0x50

Keywords : kbbug4.00 kbfix4.00 TSESP4Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug