IBM Client Access Causes STOP 0x0000001e

ID: Q231330

The information in this article applies to:

Windows Base Terminal Server, version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you run IBM AS/400 Client Access on your computer, you may receive the following blue screen error message:

STOP 0000001e : c0000005 eb063e87 00000000 00000010
KMODE_EXCEPTION_NOT_HANDLED

NOTE: The parameters may vary depending on the configuration of the computer.

CAUSE

This problem can occur if you have installed the following AS/400 Client Access kernel mode driver:

CwbRdr.sys Wed Feb 26 20:16:40 1997

RESOLUTION

To resolve this issue, download and install the latest build of the AS/400 Client Access service packs (July 1997 and later.)

The service pack for this product can be downloaded from the following Ftp site:

ftp://ftp.software.ibm.com/as400/products/clientaccess/win32/v3r1m2/servicepack/sf52313/sf52313.exe

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 0x1e

Keywords : kbnetwork ntstop
Version : :4.0; winnt:4.0
Platform : winnt
Issue type : kbprb