STOP 0x1E in Win32k.sys with Large Number of Programs Running

ID: Q233220


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

When multiple users are running programs with a lot of clipboard activity, a computer running Windows NT Server 4.0, Terminal Server Edition may display a blue-screen error message with STOP 0x1E in Win32k.sys.


CAUSE

This problem occurs because of a stress failure in Win32k.sys, which is caused when a clipboard message times out.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.

Additional query words: 4.00

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: November 23, 1999
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