Error Message: "Web Publishing Wizard Advanced INF Install INF Failure" After Upgrading to Office 2000

ID: Q240760

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition

SYMPTOMS

After you set root drive mapping and run compatibility scripts for Microsoft Office 97 and Microsoft Internet Explorer 4.0 on your Terminal Server-based computer, if you upgrade to Microsoft Office 2000 and create new users, you may receive the following error message when you log on a user and the user's profile is built:

Personalized Settings
Setting up personalized settings for:

WEB PUBLISHING WIZARD ADVANCED INF INSTALL INF FAILURE. REASON ACCESS IS DENIED.

If you click OK, you can continue but the Web Publishing Wizard is not set up.

CAUSE

This behavior occurs if the Setup.ini file does not exist. The Internet Explorer 4.0 compatibility script creates a Setup.ini file in the %SystemRoot% folder that holds information related to Internet Explorer 4.0. When you upgrade to Office 2000, the Setup.ini file is deleted. The Web Publishing Wizard needs the Setup.ini file to write .inf files for proper operation.

RESOLUTION

To work around this issue, manually create a Setup.ini file:

Start Notepad.

Create a blank file and name it Setup.ini.

Save the file to the %SystemRoot% folder.

Additional query words: tse terminalsrv

Keywords : kbsetup
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug kbprb