Unable to Install Windows NT Server, Terminal Server Edition to Compaq 6000 Computer with 1/29/99 BIOS

ID: Q241290

The information in this article applies to:

Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you try to install Windows NT Server version 4.0, Terminal Server Edition to your Compaq Proliant 6000-based computer, you may receive a STOP 0x0000000A error message in the Scsiport.sys file on a blue screen. Note that this may occur if you boot from a CD-ROM or from floppy disk.

CAUSE

This issue can occur if your Compaq Proliant 6000-based computer has a Basic Input/Output System (BIOS) version that is dated 1/29/99. This particular BIOS is not totally compatible with Windows NT Server version 4.0, Terminal Server Edition.

RESOLUTION

To resolve this issue, contact Compaq to obtain a BIOS version that is dated later than 1/29/99, and then install Windows NT Server version 4.0, Terminal Server Edition. For information about how to contact Compaq to obtain a BIOS update, please view the following Compaq Web site for BIOS updates:

http://www.compaq.com/support/servers/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 0x0A

Keywords : kberrmsg kbhw kbsetup ntstop
Version : winnt:4.0
Platform : winnt
Issue type : kbprb