Dr. Watson Error in Userinit.exe When a User Logs On to Terminal Server

• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When a user logs on to a Terminal Server session, a Dr. Watson error in Userinit.exe may be generated. The stack trace may look something like this:

FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name
0012f8f8 02e21dc2 00000000 00140d60 7ffdf000 006f0074 ntdll!wcscat
0012ff2c 02e2244b 02e20000 00000000 00140d60 0000000a userinit! <nosymbols>
0012ffc0 77f11397 00000000 00000000 7ffdf000 c0000005 userinit! <nosymbols> 

CAUSE

This behavior can occur when the following conditions exist:

• A file date in the following registry key key is newer than the date of the file in the Userprofile\Windows folder:




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\IniFile Times

• The CITRIX_COMPAT_INISYNC (0x40) and CITRIX_COMPAT_WIN16 (0x04) .ini file synchronization flags are both set in the following registry key




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Compatibility\Applications\name

where name is the module name (typically, the .ini file name with the .ini extension removed).


• The file has no period (.) in its name.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbenv kberrmsg
Version : winnt:4.0
Platform : winnt
Issue type : kbbug