H/PC Terminal Server Clients Using Too Many Licenses

• Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition

SYMPTOMS

Your Handheld PC (H/PC) may use multiple Universally Unique Identifiers (UUID). The UUIDs are created when you change the H/PC's network card or IP address.

CAUSE

This issue can occur if the UUID is incorrectly implemented.

NOTE: The Terminal Server Client uses the OEM-provided UUID (if available) for licensing purposes with the server. If your H/PC incorrectly implemented UUIDs, the client can obtain a different UUID each time you connect to a server.

RESOLUTION

To resolve this issue, install the latest Service Pack for Windows NT 4.0 Terminal Server Edition

STATUS

Microsoft has confirmed this to be a problem in Windows NT Terminal Server 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT Terminal Server 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words:

Keywords : kbenv kbhw
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug