U.S. Terminal Server Cannot Load 106-Key Japanese Keyboard Driver Correctly

ID: Q241752

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition

SYMPTOMS

When you start a Terminal Server client session and log on to a computer that is running the United States version of Terminal Server with the 106-key Japanese keyboard installed, the 101-key keyboard driver is loaded instead. This causes problems when you are trying to type the proper keystrokes.

CAUSE

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT Server 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbenv ntdriver
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbprb