PAUSE Key Disables NUM LOCK in Terminal Server Client in Windows 95/98

ID: Q242040

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition

SYMPTOMS

When you are running Terminal Server Client (Mstsc.exe) in Microsoft Windows 95 or Microsoft Windows 98, pressing the PAUSE key twice after turning the NUM LOCK key on effectively turns the NUM LOCK key off.

This behavior does not occur when you are running Terminal Server Client in Windows NT.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   28/07/99  21:48                194,832 Mstsc.exe     Intel
   28/07/99  23:46                334,608 Mstsc.exe     Alpha

WORKAROUND

After using the PAUSE key twice, press NUM LOCK again to re-enable the numeric functions on the numeric keypad.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0 SP4
Platform : winnt
Issue type : kbbug