Canceling SP4 Uninstallation Leaves Terminal Server in Install Mode

• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you uninstall Service Pack 4 (SP4) by using Spuninst.exe, you are prompted to confirm that you want to uninstall the service pack. If you click No to cancel the uninstallation, the terminal server is left in Install mode.

RESOLUTION

To work around this problem, use any of the following methods:

• Uninstall the service pack by using the Add/Remove Programs tool in Control Panel. This method places the server back in Execute mode.



• Type change user /execute at a command prompt to place the server back in Execute mode.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about the change command, click the article number below to view the article in the Microsoft Knowledge Base:

Q186504 Terminal Server Commands: CHANGE

Additional query words:

Keywords : kbsetup kbtool kbbug4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbprb