Cannot Save Office 97 Files to Terminal Server ICA Client Computer

• Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition

SYMPTOMS

When you attempt to save a Microsoft Office 97 file to a client computer that is using the Citrix Metaframe Independent Computing Architecture (ICA) client by using the Save As command and browsing through Network Neighborhood back to your client computer, you receive the following error message:

You do not have access to the client folder.

RESOLUTION

To work around this behavior so that you can save an Office 97 file to a local drive or share on your Terminal Server client computer (that is using the Metaframe ICA client), use the mapped drive letters that are created by default during the Terminal Server logon process:

1. When you are ready to save an Office 97 file, click Save As on the File menu.



2. In the Save In box, click a locally mapped drive to which you want to save the file. The locally mapped drives have a driveletter$ designation.

Additional query words:

Keywords : kberrmsg kbinterop kbnetwork
Version : winnt:4.0,4.0 SP4
Platform : winnt
Issue type : kbprb