Windows NT Server 4.0, Terminal Server Edition Issues in a Domain Environment

ID: Q245607

The information in this article applies to:

Microsoft Windows NT Server versions 4.0, 4.0 SP4, 4.0 SP5, Terminal Server Edition

SUMMARY

Windows NT Server 4.0 Terminal Server Edition provides increased functionality for Windows NT domain environments. Windows NT Server 4.0 Terminal Server Edition affects all aspects of the domain environment. This article describes the areas affected, and provides hyper-links to Microsoft Knowledge Base articles that contain specific troubleshooting steps for those areas.

MORE INFORMATION

Note that the acronym "TSE" is used in this article to indicate a Windows NT Server 4.0 Terminal Server Edition-based server.

Installation of Terminal Server as a Domain Controller (DC) or Member Server

Windows NT Server 4.0 Terminal Server Edition is a new operating system and provides a new kernel, and because of this it cannot be installed as a service in Windows NT 4.0. Windows NT Server 4.0 Terminal Server Edition cannot be installed after server installation.

Domain Controller Installations

To log on to a TSE with a network client, the user must have the right to "Log on Locally." If a TSE is installed as a DC, and this right is granted to a group such as Everyone, then Everyone would be able to log on to every DC in the domain. This is because the Security Accounts Manager (SAM) database is a replica copy of the Primary Domain Controller (PDC) SAM database. Therefore, if "Log on Locally" is provided to the Everyone group on one DC, then "Log on Locally" is permitted on every DC. If the TSE is the only server in the environment, then configuring the TSE as a domain controller is appropriate. If the TSE is one of many servers in the domain, then the TSE should be configured as a Member Server.

Member Server Installations

Installing Windows NT Server 4.0 Terminal Server Edition as a Member Server gives it a local SAM database that is not shared with any other computers. It is important to remember that users are logging on to the domain and not the TSE. Users log on through the TSE session to the DCs, PDC or Backup Domain Controller (BDC), so they are subject to domain security and administration.

Home Directories

Home directories store information for the multiuser environment.

Q186521 Why Terminal Server Users Should Have New Home Directories

Terminal Server Home Directory

Q230165 Terminal Server User's Home Directory Is Not Set Correctly

Q195934 Incorrect Permissions Applied to Terminal Server Home Folders

Q192164 Home Directories Are Created with Incorrect Permissions

Changes to User Manager for Domains

Terminal Server Profile Path is only used when logging onto a TSE.

Terminal Server Home Directory is used to store multiuser environment information.

User Configuration dialog box.

Windows NT Server 4.0 Terminal Server Edition uses additional fields in the SAM database that standard Windows NT Server 4.0 does not utilize. The User Configuration dialog box used through a user's account properties provides access to the additional fields. User Manager for Domains on a standard Windows NT 4.0 DC cannot place data and path statements into these fields. Therefore, a Windows NT 4.0 DC does not display the contents of those fields.

Terminal Server Profiles

Local profiles are created under the Wtsrv\Profiles\user name folder of the TSE, where user name is a user name. This is not recommended for clustering Windows NT Server 4.0 Terminal Server Edition with the Citrix MetaFrame add-on, which is described later in this article. This is undesirable because there would be separate local profiles on each of the numerous TSEs with MetaFrame and clustering, and these various profiles would not match each other.

The typical Windows NT Server 4.0 Terminal Server Edition installation has a small system partition as C:\, and a large data partition or RAID 5 striped set with parity as D:\. Using local profiles can fill up the small system partition on C:\, and does not utilize the large data partitions on drive D. Consequently, C:\ is filled with the local profiles for the TSE user sessions, while D:\ may have several Gigabytes of unused capacity that could store the profiles.

Roaming Profiles

The Terminal Server Profile Path is used for roaming profiles only while a user is logged on to a Terminal Server session. This is good for Citrix MetaFrame clustered TSEs. Select a server to use roaming profiles that can be used by any TSE in the environment. For additional information about issues with using roaming profiles, click the article number below to view the article in the Microsoft Knowledge Base:

Q187453 User’s SID Remains in Registry After Logoff

User Profile Path Versus Terminal Server Profile Path

The User Profile Path is used for both Windows NT Server 4.0 Terminal Server Edition and standard Windows NT Server. This is good for Windows NT Workstation-based desktop computers that have the same desktop settings whether using a Terminal Server session or a standard Windows NT Server-based logon.

Terminal Server Profile Path is used for the roaming profile for Terminal Server use only. This is desirable for Microsoft Windows 98/95 or other desktop computers that need a roaming profile with their virtual Windows NT Workstation user settings stored in it.

System Policies

Local Policies are applied when working on that TSE only. For additional information about local policies, click the article number below to view the article in the Microsoft Knowledge Base:
Q186529 Local Policy Does Not Permit You to Log On Interactively

Domain Policies are applied whenever the user logs on to the domain. These policies are stored in the Netlogon share on Windows NT 4.0-based domain controllers. For additional information about domain policies, click the article number below to view the article in the Microsoft Knowledge Base:
Q192794 How to Apply System Policies to Terminal Server

Changes to System Policies. There are new settings that only apply to TSEs sessions and not standard domain logons. For additional information about using system policies for Terminal Server clients, click the article number below to view the article in the Microsoft Knowledge Base:
Q186618 New System Policy Options in Terminal Server

Permissions

Windows NT File System (NTFS) permissions are used to define the file system requirements for the multiuser environment. All Windows NT Server 4.0 Terminal Server Edition users need to have the "Change" permission for the %SystemRoot% folder. Terminal Server has Read permission set by default. For additional information about security in Terminal Server, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q186569 Security Configuration in Terminal Server

Q186616 Terminal Server Client Error 13D at Logon

Terminal Server Connection Configuration

This is the system-wide Graphical User Interface (GUI) setting for Remote Desktop Protocol-Transport Control Protocol (RDP-TCP) and Citrix MetaFrame Independent Computing Architecture-Transport Control Protocol (ICA-TCP) security permissions. This can override what User Manager for Domains has in it for Connection Permissions. This is often missed because of the standard Windows NT Server troubleshooting techniques used in User Manager for Domains.

Rights

"Access Computer from Network" should be disabled for a TSE that is a Member server in a domain, or Standalone server. This right should be enabled for a TSE that is a DC. Because a combination DC/TSE affects every DC in the domain, standard Windows NT-based servers need this right for users to be able to have file and printer sharing functionality. This right is not required from a Thin client. For additional information about the Access Computer from Network right, click the article number below to view the article in the Microsoft Knowledge Base:
Q186490 Terminal Server's Use of Access This Computer From Network

Log on Locally. Configure TSE as Member server or DC as described earlier in this article. Every user must have the "Log on Locally" right to log on to the TSE.

Account Management. For additional information about how to disable connectivity to the Terminal Server for maintenance issues, click the article number below to view the article in the Microsoft Knowledge Base:
Q186627 How to Temporarily Disable Terminal Server Client Logons

Terminal Server Licensing

License Manager tracks domain licenses as other Windows NT Server-based servers.

Terminal Server License Manager: For additional information about License Manager, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q187629 Terminal Server Licensing

If no licenses are available, the user is able to log on to the domain but Terminal Server Local Profiles will not load. Licensing errors: For additional information about licensing errors, click the article numbers below to view the articles in the Microsoft Knowledge Base:
Q190233 Terminal Licensing Failed with the Specific Error 322148762
This is replacing the Hydra.mdb file from the CD-ROM.
Q216843 Clients Receive Error 1000 No Licenses Are Available

Terminal Server Licensing Service Product Options:
1. Existing Windows NT Workstation Version 4.0 License
  
  This is for those clients that are already using Windows NT Workstation 4.0 on their desktop computers.
2. Windows NT Workstation 4.0 Full License
  
  This option is used for those clients that have any non-Windows NT Workstation client platforms to license the virtual Windows NT Workstation computer. This has been modified with the Terminal Server Client Access License (CAL).
3. Windows NT Workstation 4.0 Version Upgrade
  
  This option is for those clients that have Windows NT Workstation 3.5x as their operating system and only need a version upgrade. Note that this is less expensive that the full license option.
4. Temporary License for Windows NT Workstation 4.0 Full License
  
  This option is for those clients that do not have a license. This option grants unlicensed clients 90 days to work while licenses are being purchased.

Terminal Server Clients

Remote Desktop Protocol (RDP)

RDP is the Microsoft client program that permits a user to connect to a TSE with or without Citrix MetaFrame on it. Supported clients:

Windows NT Workstation

Windows 98/95

Windows 3.x

Windows Thin client devices with RDP embedded

Independent Computing Architecture (ICA)

ICA is Citrix’s client program for Terminal Servers with Citrix MetaFrame. Supported clients:

Windows clients as RDP

Macintosh

Unix

Novell

OS/2

Windows CE

ICA Thin client devices

Available Add Ons:

Support for several client platforms

Shadowing

Remote printer attachment

Sound through the channel

Remote hard disk drive attachment

Service Pack (SP) 4 Updates

For additional information about Service Pack 4, click the article number below to view the article in the Microsoft Knowledge Base:

Q222970 List of Bugs Fixed in Terminal Server Edition

Post Service Pack (SP) 4 Hotfixes

Dirty Shutdown Criteria Changed in SP4

Dirty shutdown used to only mean sudden power outages, but now it can mean scheduled shutdowns, session initiated reboots, software installed reboots, and AT command reboots. Anything other than pressing CTRL+ALT+DELETE at the server console causes the "orphaned" temp folders problem. For additional information about shut down issues, click the article number below to view the article in the Microsoft Knowledge Base:

Q230449 Service Control Handler May Not Receive SERVICE_CONTROL_SHUTDOWN

Temp Directory Hotfix

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q234029 Err Msg: 'Temp Directory Not Accessible' After Applying TSE SP4

The scope of this hotfix is when launching a new Terminal Server session, the hotfix checks the C:\TEMP folder for an existing subfolder with the same session ID. If a similar session ID exists, it is deleted and re-created by the system account. It does not remove all orphaned temp folders as may be expected.

Profiles Stuck in the Registry

For additional information about user profiles, click the article number below to view the article in the Microsoft Knowledge Base:

Q234606 Terminal Server User Profiles Do Not Unload

The scope of this hotfix is to have Client Server Runtime System (CSRSS) send out a query for all processes that are running in the user's session, and then send out a request for all user processes to stop. Once the specified wait time expires, Winlogon starts the session shutdown. The shutdown should not work if there are session ID processes still running.

RestrictAnonymous Does Not Work after Applying Service Pack 4

For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base:

Q236185 Terminal Server User Profiles and Home Folder Paths Are Ignored

This is based on having the RestrictAnonymous setting in the registry from SP3. The RestrictAnonymous setting disrupts the logon based on having the paths for user profile, netlogon share, and so on, tried prior to logging the user on to the system so they were anonymous. Winlogon.exe had to be rewritten to process the user logon first, then validate the user's profiles and shares.

Application Security

For additional information about application security, click the article number below to view the article in the Microsoft Knowledge Base:

Q239873 Application Security May Not Work After Improper Shutdown

Profile Damage and the Effects on New Sessions

For additional information about profile corruption, click the article number below to view the article in the Microsoft Knowledge Base:

Q230279 Corrupted User Profiles Can Cause New Local Default to Be Lost

Service Pack 5 Updates

The post Service Pack 4 hotfixes mentioned earlier in this article and the following hotfix are scheduled to be included in Service Pack 5. The release of Service Pack 5 supercedes the need for the hotfixes in Service Pack 4. For additional information about Service Pack 5, click the article number below to view the article in the Microsoft Knowledge Base:

Q240331 List of Bugs Fixed in Terminal Server Edition, Service Pack 5

Terminal Server and Y2K Compliance

For Terminal Server Y2K compliance information, view the following Microsoft Web site:
http://www.microsoft.com/technet/year2k/product/user_view71011EN.htm

Terminal Server Licensing service and Y2K compliance: For additional information about Terminal Server licensing and Y2K issues, click the article number below to view the article in the Microsoft Knowledge Base:
Q236405 Terminal Server License Service May Not Start on 2/29/2000

Additional query words:

Keywords : kb3rdparty kbnetwork kbtool kbui kburl ntdomain ntsecurity ntmac ntsp TSESP4Fix
Version : winnt:4.0,4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbinfo