Windows Err Msg: Driver Error: Cannot Load <Driver Name>...

ID: Q106057

The information in this article applies to:

Microsoft Windows versions 3.1, 3.11
Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

When you try to add drivers in the Drivers section of Control Panel, Windows generates the following error message

Driver Error: Cannot load <driver name>. The driver file may be missing. Try installing the driver again or contact your system administrator.

where <driver name> is one of the following:

Intel Indeo (TM) Video Board
Timer
MIDI Mapper
[MCI] MIDI Sequencer
[MCI] Sound
Sound driver for PC Speaker

CAUSE

You can receive this error message when you attempt to install drivers from Windows 3.11 or Windows for Workgroups 3.11 into Windows 3.1.

This error can also occur if one of the following conditions exists:

MMSYSTEM.DLL is corrupted or missing from the Windows SYSTEM subdirectory.

LZEXPAND.DLL is corrupted or missing from the Windows SYSTEM subdirectory, or is the wrong version.

EXPAND.EXE is corrupted or missing from the Windows SYSTEM subdirectory, or is the wrong version.

RESOLUTION

You can correct this problem by expanding MMSYSTEM.DL_ and LZEXPAND.DL_ from your original Windows or Windows for Workgroups disks using the following syntax:

expand a:<filename>.dl_ <windows drive:directory>\system\<filename>.dll

For example, if you are expanding MMSYSEM.DL_, your original Windows floppy disk is in drive A, and your Windows directory is C:\WINDOWS, type the following at the MS-DOS command prompt and then press ENTER:

expand a:mmsystem.dl_ c:\windows\system\mmsystem.dll

EXPAND.EXE does not need to be expanded from the original Windows disks and can simply be copied to your Windows directory.

Use the following table to determine the disk on which MMSYSTEM.DL_ is located:


Product                         1.44-MB 3.5-inch       1.2-MB 5.25-inch
-----------------------------------------------------------------------

Windows 3.1 and 3.11            Disk 4                 Disk 5
Windows for Workgroups 3.1      Disk 5                 Disk 7
Windows for Workgroups 3.11     Disk 4                 Disk 5

Use the following table to determine the disk on which LZEXPAND.DL_ is located:


Product                         1.44-MB 3.5-inch       1.2-MB 5.25-inch
-----------------------------------------------------------------------

Windows 3.1                     Disk 2                 Disk 1
Windows 3.11                    Disk 2                 Disk 3
Windows for Workgroups 3.1      Disk 3                 Disk 3
Windows for Workgroups 3.11     Disk 2                 Disk 2

Use the following table to determine the disk on which EXPAND.EXE is located:


Product                         1.44-MB 3.5-inch       1.2-MB 5.25-inch
-----------------------------------------------------------------------

Windows 3.1                     Disk 3                 Disk 3
Windows 3.11                    Disk 4                 Disk 5
Windows for Workgroups 3.1      Disk 6                 Disk 8
Windows for Workgroups 3.11     Disk 6                 Disk 6

Additional query words: err msg 3.10 3.11

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :