Problems Accessing Floppy Disk Drives

ID: Q115600

The information in this article applies to:

Microsoft Windows 95

SYMPTOMS

The following floppy disk problems may occur when you are running Windows 95:

You cannot access your floppy disk drive.

When you choose a floppy disk drive, it attempts to read the wrong drive.

Your floppy disk drive does not appear or appears incorrectly.

CAUSE

If the CMOS settings of your computer do not indicate that a floppy disk drive is installed, Windows 95 may not be able to display your floppy disk information correctly. MS-DOS, or the real-mode portion of Windows 95, may allow you to access the floppy disk drive.

RESOLUTION

Refer to your computer documentation, or consult with your hardware vendor regarding how to access and update your CMOS settings.

Additional query words: floppies errors BIOS

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